In this Services Guide you can find the service that fits you best.

Also below a list of Frequently Asked Questions. (FAQ)

Services Guide 

Contacting us - Important Notes

A few notes about contacting us by email or using our website contact form.

Below you find a few pointers to why you may not have received or seen a response from us.

  1. Please check your SPAM folder by WEBMAIL, we may have already answered you.
    Our emails often include attached PDF's and URL's that may cause our email to end up in your SPAM folder.
    Android phones & tablets may not be able to access the SPAM folder through your E-mail App - therefore use WEBMAIL. (ie: www.gmail.com)
    Your SPAM filter may also be set to a very strict setting, please check & consider setting the SPAM filter to a less strict mode.
     
  2. You may have mistyped your email address without providing a mobile phone number to send you an SMS when the email bounces.
    Your email inbox could be full without providing a mobile phone number to send you an SMS when the email bounces.
    Your email provider could have been down or suffered a technical outage / glitch when we answered your email.
     
  3. Your email provider may have activated a white-list email blocking service, meaning our email to you may not have arrived.
    When you use a white-list, add your email address to the approved sender list to receive & see our emails.
    See https://en.wikipedia.org/wiki/Whitelist#Email_whitelists
     
  4. When you did not receive a reply by email, please consider calling us or write an email directly to info AT expedition-trucks.com 
     
  5. It may take several workdays to answer your inquiry depending on the current call, email and truck visit workload.
    Anonymous and / or unclear inquiries are scheduled later compared to concise inquiries with full name, phone and country..

In a hurry? Please consider calling us during our Office Hours. Emails are not answered instantly.

Frequently Asked Questions (FAQ)

  1. What is the difference between an Overland and an Expedition Truck?
    A: An Overland Truck is used for long distance overland travel over existing roads staying relatively close to existing infrastructure.
    An Expedition Truck is is used for travel and stays in regions with little to no infrastructure, requiring more autonomy, redundancy and off-road capabilities. Overland Trucks can be based on 4x2, 4x6 or AWD truck chassis, while Expedition Trucks are always AWD 4x4, 6x6 or 8x8 trucks.
     
  2. Why are there often no prices listed?
    A: We operate in an international market with complex fiscal & regulatory rules for Custom Made trucks.
    We provide fiscal & regulatory information together with the truck price by email depending on your country of residence. The truck price can include substantial fiscal components that need extra explanation for a foreign prospect buyer to make an objective comparison. This also means that the actual Costs of Ownership in your country can be significantly different compared the price of the truck alone. For instance the modifications (not only taxes) required to get a license plate in your country of residence may be substantial even up-to an unfeasible level. The truck may even not be eligible for a license plate in your country of residence, invalidating any price comparison altogether.
     
  3. What is the netto price?
    A: Is the price excluding VAT (when possible) and excluding Import duties and fees elsewhere.
    Do note that most trucks are in private ownership with the VAT irreversibly paid.
     
  4. What's the kind of drivers license I need for an Expedition Truck?
    A: In most countries a valid Truck Drivers license (C1 / C / Class 3 / HGV) is required to drive a truck above 3.5 Tons
     
  5. Is it easy to obtain a license plate for an Expedition or Overland Truck in my country?
    A: Import & Registration proceedings for Custom Made vehicles are often complex and require a dedicated approach.
    We can suggest to consider our Truck Evaluation Service for an in-depth view into the import & registration processes of your country.
     
  6. Is it easy to obtain a truck Driver's License?
    A: In the European region one needs to pass 3 exams + 1 medical test, provided a valid European passenger car license is available.
    The average lead-time for a truck drivers license in Europe sits between 2-3 month. (all exams passed on the first go)
    The truck drivers license in the European region is required for any vehicle above 3.5 Tons.
    Most countries require the driver to have a truck driver's license for heavy trucks.
     
  7. Can I insure my truck All-risk world-wide?
    A: Off-road driving is often excluded from All-Risk vehicle insurance coverage.
    Expedition & Overland trucks are vehicles with an inherent high risk profile.
    If there would be a world wide vehicle insurance, the annual fee would be unfeasibly high
    If you can obtain All-Risk coverage, it's a regional coverage, meaning it becomes void when leaving the region
    For worldwide journeys, vehicle insurance is often bought at the border with 3rd party coverage only 
     
  8. Can I rent an Expedition or Overland Truck?
    A: Offroading is associated with a high risk profile - same as traveling in countries with poor infrastructure.
    To cover the risk of Total Loss, consequently the deposit and the insurance fee would be unfeasibly high.
    Next to this, the replacement lead-time can easily amount to 1.5+ years or more in case a truck needs to be fully replaced. 
    In all this makes rental of Expedition or Overland Truck unfeasible for both parties involved.
     
  9. Can I finance an Expedition or Overland Truck?
    A: This question is often related to All-Risk Vehicle insurance to cover Total Loss.
    Offroading is associated with a high risk profile - same as traveling in countries or regions with poor to non existing infrastructure.
    This means that offroading or leaving the region with All-Risk Vehicle insurance coverage exposes the owner as well as the lender to an increased risk.
    Embarking on a world journey with a financed vehicle may require the explicit consent of the lender.
     
  10. How long does it take to have an Expedition or Overland Truck manufactured?
    A: On average a project at a professional manufacturer can easily take 1.5+ year, provided the overall design is already available.
    There are many parameters that influence the actual production lead-time.
    A fixed price, fixed time and fixed functionality project requires a high professional maturity of the manufacturer.
    Often this takes years to master with several projects running in parallel. 
     
  11. Can you ship an Expedition Truck to my country?
    A: Buying a complex vehicle like an Expedition or Overland Truck unseen is unusual.
    A technical description or picture presentation can not replace the experience of actually seeing and driving the truck yourself. 
    Therefor we highly recommend to see and test drive the truck before its purchased and shipped elsewhere.
    In this market an Expedition or Overland Truck is only shipped elsewhere, once it is already fully paid. 
    We can assist in the shipping procedures once the truck is in your full ownership.
     
  12. I own a conventional holiday motorhome, can I trade-in my motorhome for purchase of an Expedition or Overland Truck?
    A: This depends - most owners of Expedition or Overland Truck are not particularly interested in a trade-in proposal.
    You may want to consider calling us for a quick assessment if we can assist you.

For Expedition, Overland or Truck Chassis owners

For owners of an Expedition or Overland Truck

  1. I have an Expedition Truck, can I add a listing on your website?
    A: Please refer to our Brokerage Services for our process an pre-conditions to assist you in finding a buyer for your truck.
     
  2. I consider (or already actively) selling my truck myself, though I would appreciate assistance how to approach or proceed with the project.
    A: Please refer to our Brokerage Services and contact us for our hourly rates for Sales Project assistance.
     
  3. I have an Overland or Expedition Truck currently for sale, can I sent you pictures over Whatsapp, Telegram or similar?
    A: Please refer to our Brokerage Services for more information how we operate. 
    We operate on a worldwide scale - sending pictures, messages by internet Messengers is impractical for us to manage in high volumes.
    We therefore invite you to send your truck pictures and / or movies through a Dropbox, Google Drive or WeTransfer.
    Send the Dropbox, Google Drive or WeTransfer archive link to us through email to avoid sending very large or a large volume of emails.
     
  4. I have a conventional motorhome with 4x4 driveline, can you assist me in selling my vehicle?
    A: This depends on the Architecture, Design & Construction of the vehicle for use in regions with little to no infrastructure. 
    You may want to consider calling us for a quick assessment if we can assist you.
     
  5. I have a conventional holiday motorhome, can you assist me in selling my vehicle?
    A: Our audience are specifically interested in heavy Overland & Expedition Trucks for world wide journeys.
    You may likely be better assisted by a motorhome dealer in your region, specially if your motorhome is under 3.5 Tons.
     
  6. I have an Overland or Expedition Truck parked and I need assistance relocating the truck.
    A: We have a contact database of experienced truck drivers who can assist you to drive your truck across borders.
    This assistance is provided on a prepaid basis only and requires a non-refundable start-up fee.
    The start-up fee is used to prepare the truck relocation costs estimate and the relocation project.
    The total relocation cost estimate is based on a lead-time estimate added with the costs for possible flights, hotel and daily costs.
    Contact us for more information with a few details about the truck and the relocation route.
    Provide your full contact details including phone number and address. We don not respond to anonymous e-mail only inquiries. 
     
  7. My truck is currently caught up in Customs procedures at the border. I don't know how to proceed - can you assist?
    A: Depending on the situation your truck is in, we may be able to assist in terms of guidance how to proceed.
    Contact us for more information with a few details about the truck and the current customs situation., 
    Provide your full contact details including phone number and address. We don not respond to anonymous e-mail only inquiries. 
     
  8. I have a technical problem with my Truck or Living Unit. Can you assist?
    A: Depending on the specific problem, we may be able to assist in the diagnosis and solution using our contacts in our network.
    Contact us for assistance with a description of the problem you're experiencing. 
    Provide your full contact details including phone number and address. We don not respond to anonymous e-mail only inquiries.